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Terms of Use

Website: defenda.com.ua · Effective Date: May 4, 2026

1. General Provisions

This document (hereinafter — the "Terms") regulates the conditions of use of the website defenda.com.ua (hereinafter — the "Website"), owned by Limited Liability Company "Ukragroprotect" (trademark DEFENDA, hereinafter — the "Owner").

By using the Website, you (hereinafter — the "User") confirm that you have read these Terms, agree to them in full, and undertake to comply with them. If you do not agree with any provision of these Terms, please discontinue use of the Website.

The Terms have been developed in accordance with the Constitution of Ukraine, the Civil Code of Ukraine, the Law of Ukraine "On Electronic Commerce", the Law of Ukraine "On Consumer Protection", and other regulatory legal acts.

2. Definitions

  • Website — the internet resource defenda.com.ua containing information about products and services of Ukragroprotect LLC (trademark DEFENDA).
  • Owner — Ukragroprotect LLC, the rightsholder of the Website and its content.
  • User — any natural or legal person visiting the Website.
  • Content — any information posted on the Website: texts, images, videos, audio, graphics, logos, databases, source code, etc.
  • Products — plant protection products (PPP), generic preparations, and related goods of the DEFENDA trademark, manufactured/distributed by Ukragroprotect LLC.

3. Purpose of the Website

The Website is an informational B2B catalog intended for:

  • providing information about plant protection products of the DEFENDA trademark;
  • presenting crop protection schemes and application recommendations;
  • providing communication with regional managers and dealers;
  • delivering technical information for agronomists, farmers, and distributors.
⚠️ Important: The Website is not an online sales tool. Information about prices, availability, and supply terms is provided individually by regional managers or through official dealers. Any information on the Website is for informational purposes only and does not constitute a public offer under Article 641 of the Civil Code of Ukraine.

4. Rules of Use

By using the Website, the User undertakes to:

  • provide accurate information when filling out feedback forms;
  • not violate the rights of other Users and third parties;
  • comply with the laws of Ukraine;
  • not use the Website to distribute spam, malicious software, or other prohibited content;
  • follow recommendations regarding product application — plant protection products are hazardous chemical substances requiring a professional approach.
⚠️ Safe Application of PPP: Products presented on the Website are intended exclusively for professional agricultural use. Before use, you must read the instructions, follow safety rules, and respect application rates. The Owner is not liable for consequences of improper or unauthorized use of products.

5. Prohibited Actions

It is prohibited on the Website to:

  • copy, reproduce, distribute, modify, or use the Website's Content for commercial purposes without the Owner's written permission;
  • perform automated data collection (parsing, scraping) without official permission;
  • attempt unauthorized access to servers, databases, or security systems of the Website;
  • distribute malicious software, viruses, trojans;
  • impersonate another person or mislead about your identity;
  • use the Website for illegal activities, fraud, or spreading misinformation;
  • post profanity, insults, threats, or discriminatory statements in feedback forms;
  • infringe intellectual property rights.

The Owner reserves the right to restrict access to the Website or its parts for Users who violate these Terms.

6. Intellectual Property

All Website materials (textual content, design, photographs, videos, graphics, logos, trademarks, source code, database structure) are objects of intellectual property of Ukragroprotect LLC or are used under licensing agreements with rightsholders.

The trademarks "DEFENDA", "LNZ Group", and other trademarks used on the Website are registered trademarks of their respective rightsholders.

Any use of Website materials is permitted only with written permission of the Owner, except in cases of:

  • citation with mandatory source attribution (defenda.com.ua);
  • use in non-commercial educational purposes within the principle of fair use.

7. Disclaimer of Warranties

The Website is provided "as is" without any direct or implied warranties. The Owner does not guarantee:

  • uninterrupted and error-free operation of the Website;
  • complete accuracy and timeliness of all information (despite regular updates);
  • compliance of the Website with specific User expectations or purposes;
  • absence of technical errors or temporary unavailability.

Information about the composition of products, application rates, protection schemes, and other technical characteristics is provided based on official registration documents. However, the final decision on product application is made by a qualified agronomist taking into account specific field conditions, crop, and region.

8. Limitation of Liability

The Owner is not liable for:

  • direct or indirect damages arising from the use of or inability to use the Website;
  • damages caused by improper application of products without consultation with a regional manager or certified agronomist;
  • actions of third parties, including the content of websites linked externally;
  • temporary unavailability of the Website due to technical maintenance, cyberattacks, or force majeure;
  • loss of User data due to their own actions or actions of third parties.

The total amount of the Owner's liability to the User in any case is limited by the amount provided by current Ukrainian law.

9. Links to Third-Party Websites

The Website may contain links to third-party resources, including:

  • lnzweb.com — LNZ Group's online store (for online product ordering);
  • official social media pages;
  • partner and distributor websites.

The Owner is not liable for the content, privacy policies, or terms of use of third-party resources. Transitioning to such resources is at your own risk.

10. Changes to These Terms

The Owner reserves the right to make changes to these Terms at any time. The new version takes effect from the moment it is posted on the Website. Significant changes may be communicated via a banner on the Website.

We recommend reviewing this page periodically. Continued use of the Website after changes constitutes acceptance of the new version of the Terms.

11. Applicable Law and Dispute Resolution

These Terms are governed by the laws of Ukraine. All disputes arising from the use of the Website shall be resolved through negotiations. If no agreement is reached, the dispute shall be referred to a court in accordance with Ukrainian law.

For Users from the EU, additional provisions of GDPR and other EU regulations apply.

12. Contact Information

Ukragroprotect LLC (trademark DEFENDA)
Website: defenda.com.ua
Email: info@defenda.com.ua
Phone: +38 (050) 441-41-71
Registered address: 20603, Cherkasy Region, Shpola, 63 A Nakhimova Street, Ukraine
Mailing address: 02139, Kyiv, P.O. Box No. 2, Ukraine
Company Registration Number (EDRPOU): 40428872

For privacy and personal data inquiries: privacy@defenda.com.ua

Technical support, technical supervision (under service agreement):
PE Maltsev Kostiantyn Andriiovych · SEO Specialist
Email: k.maltsev@lnz.com.ua
Phone: +38 (067) 474-09-73 · Telegram · WhatsApp